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100% Money Back Guarantee
• If you are not happy with your Original Watercolor or Print for any reason, you may return it within 14 days after you received it for a full refund (minus return shipping and insurance costs). See Returns and Exchanges below for additional information.

Purchase from this website is by PayPal only. You do not need a PayPal account to purchase items using PayPal. If you do not have a PayPal account, sign in as a guest and simply enter your credit card information. 

• For San Francisco Bay Area and Sacramento Area customers, VISA, MasterCard, Discover Card, Personal Checks and Cash can be accepted if paid in person at the Studio or at your home by arrangement.
Other Payment Options 
Use PayPal / Credit Cards at
http://jane-loveall.pixels.com/ & www.zazzle.com/janeloveallstudio

Shipping and Insurance
Shipping to US and US Territories only. Matted and unmatted artwork and prints will be shipped using priority shipping by USPS, FED EX or UPS. We ship unmatted prints in heavy duty shipping tubes or flat protective packaging. Matted artwork and prints are shipped flat in protective packaging. Contact us for shipping costs for international orders.
• Shipping for original artwork and prints is included in the price shown for all U.S. orders.
• All orders are covered by insurance during shipping (included in the shipping price).
• We will send you an e-mail with tracking information when your order ships. You may contact us at janeloveallstudio@gmail.com to receive an order update.
We usually ship orders within 7 days of cleared payment.  However, some print orders may ship up to 14 days after cleared payment depending on availability.  We will let you know if there will be a shipping delay.  

Lay-Away Orders
Requires a $35 non-refundable down payment with and the remainder due no later than 60 days after order is placed.
We will ship your order after full payment is received.

Sales Tax
Orders shipped to California addresses will be charged California Sales Tax of 8.375%.
• No sales tax is due on orders shipped outside of California.

Framed Art
Frames may have minor imperfections due to the construction and materials used.

Returns and Exchanges
Please contact us before returning your order.
• We must receive your return or exchange no later than 14 days from the date you received your order.
• Orders should be returned in original condition and, if possible, in original packaging.
• Damaged items should be returned in original packaging, if possible.
• We recommend you use a reliable priority shipping service to return your order. We are not responsible for lost returns and exchanges.
• You must prepay and insure your returns. Returns or exchanges shipped C.O.D. will not be accepted.

Contact Infomation
• Email: janeloveallstudio@gmail.com 
• Phone: (707) 426-3123

We reserve the right to change prices at any time without notice and to correct any errors in pricing and other details shown at this website.